Terms of use
Last updated: September 21, 2025
Publisher & Company Information
The mobile application Noesion is published and operated by:
NOESION
French corporation (SAS) with share capital of €10,000
Registered office: 58 rue de Monceau, 75008 Paris, France
Paris Trade Register: 990 651 069
SIRET: 990 651 069 00017
EU VAT: FR95 990651069
Contact: support@noesion.ai
Scope of Application
These Terms govern the use of the Noesion mobile application, available on the Apple App Store and Google Play Store.
By downloading, accessing, or using the application, you agree to these Terms.
Freemium Model & Premium Subscription
The app is offered under a freemium model: a first section is free, additional features require a Premium subscription.
Premium is available as a monthly or yearly subscription via in-app purchase (IAP).
Subscriptions are auto-renewed at the end of each period unless cancelled.
No free trial is offered.
Subscription Management & Cancellation
Payment and billing are handled by Apple App Store or Google Play Store.
You can manage and cancel your subscription at any time via your App Store or Google Play account settings.
If you cancel, you retain access to Premium features until the end of the paid period.
Refunds & Withdrawal Right
Refunds are subject to the App Store or Google Play Store refund policies. NOESION does not process refunds directly.
Under EU law, consumers have a 14-day withdrawal right for digital services. By subscribing to Premium, you expressly agree that the service starts immediately and waive the right of withdrawal once access has been granted.
User Obligations
Users agree to:
Provide accurate information when creating and using an account.
Use the app lawfully and not attempt to harm or misuse the service.
Maintain the confidentiality of their account credentials.
Intellectual Property
All content, design, software, and trademarks of the Noesion app are owned by NOESION and protected by intellectual property law. Any unauthorized reproduction or use is prohibited.
Availability of the Service
NOESION makes reasonable efforts to ensure the availability of the app but does not guarantee uninterrupted service.
Liability
To the maximum extent permitted by law, NOESION shall not be held liable for indirect damages or service interruptions. Consumer protection rights under applicable law remain unaffected.
Personal Data
The processing of personal data is governed by our Privacy Policy.
Consumer Mediation
In accordance with Article L.612-1 of the French Consumer Code, any consumer has the right to use a consumer mediation service free of charge, after first contacting our customer service (support@noesion.ai).
Competent mediator:
CNPM Médiation Consommation
27 avenue de la Libération, 42400 Saint-Chamond, France
Website: www.cnpm-mediation-consommation.eu
Governing Law & Jurisdiction
These Terms are governed by French law. Any dispute shall be submitted to the competent courts, without prejudice to mandatory consumer rights in your country of residence.